Privacy Policy
This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us or browse our store. By using our website, you agree to the practices described below.
Information we collect
When you place an order or create an account, we collect details such as your name, email address, phone number, shipping and billing address, and payment information. As you browse, we also automatically collect device, browser, and usage data through cookies and similar technologies.
How we use your information
- To process and deliver your orders, and send order and shipping updates.
- To respond to your enquiries and provide customer support.
- To improve our products, website, and shopping experience.
- To send marketing communications, where you have opted in.
- To detect and prevent fraud, and to comply with legal obligations.
Sharing your information
We share information only with trusted partners who help us run our business — payment gateways, shipping and logistics providers, and analytics services — and only to the extent needed to provide their service. We never sell your personal data.
Cookies
We use cookies to keep your cart, remember preferences, and understand how our store is used. You can control cookies through your browser settings, though some features may not work without them.
Data security
We use industry-standard safeguards to protect your information. Payments are processed over secure, encrypted connections, and we never store full card details on our servers.
Your rights
You may request access to, correction of, or deletion of your personal data, and you can unsubscribe from marketing emails at any time using the link in each message. To make a request, contact us using the details below.
Retention
We keep your information only for as long as needed to fulfil the purposes described here, or as required by law and tax regulations.
Children's privacy
Our store is not intended for children under 13, and we do not knowingly collect their personal information.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
For any privacy-related questions or requests, please reach us through our contact page.